Store Policy
Shipping Policy
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Processing: Orders are processed within 24 hours.
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Shipping: Delivery times vary by product and destination.
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Tracking: Tracking information is sent by email when available.
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Delays: Unexpected carrier or weather delays may occur.
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Lost Packages: If confirmed lost, we will investigate and provide a replacement or refund when appropriate.
Refund Policy
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Returns: Accepted only for damaged, defective, or incorrect items.
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Deadline: Requests must be made within 7 days of delivery.
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Requirements: Provide your order number, photos/videos, and a description of the issue.
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Resolution: We may offer a replacement, full refund, or partial refund.
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Cancellations: Orders can only be canceled before processing or shipping.
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Non-Refundable: No refunds for change of mind, incorrect orders, used products, or requests after 7 days.
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Refunds: Approved refunds are issued to the original payment method within 5–10 business days.
Payment Methods
At Furnique, we offer secure and convenient payment options through our trusted payment provider, Stripe. We currently accept the following major credit and debit cards:
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Visa
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Mastercard
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American Express
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Discover
All transactions are encrypted using industry-standard security protocols to help protect your personal and payment information. Your payment will be processed securely at checkout, and we do not store your card details on our servers.